Challenges

Solutions

  1. Data Integrity & Assurance
    • Built a cohort CAC vs first-order gross profit matrix to reveal true payback periods.
    • Targeted a 30-day CAC payback, pinning blended-CAC at profitable levels.
    • Measured new-customer revenue only, isolating incremental lift from existing-customer P&L props.
  2. Technical Account Structure
    • Google:
      • Turned off high-budget retargeting (Performance Max) that drove brand clicks, not new customers
      • Focused Shopping on cold audiences
    • Meta:
      • Switched all ads to 7-day-click attribution only (dropped 1-day-view over-attribution)
      • Excluded existing customers & site visitors from cold campaigns
      • ebuilt for “creative test” campaigns → audience-agnostic Adv+ scaling → dedicated retargeting
  3. Creative Velocity & Diversity
    • Conducted historical creative audit, defining a ≥ 8% high-performer threshold.
    • Increased systematic ad tests to 50+ unique creatives/month with clear concept-based grouping.
    • Forecasted ad-volume vs revenue targets, ensuring each new asset delivered positive contribution profit.