Challenges

Solutions

  1. Data-Driven Audit & P&L Modeling
    • Built a normalised P&L blending Shopify and ad-spend data, slicing out first-time vs. returning customer profit contribution.
    • Introduced a 30-day LTGP:CAC benchmark to guide scalable budget decisions.
  2. Google Ads Optimisation
    • Performance Max: Validated genuine cold-traffic conversions, then carefully scaled budgets to add incremental acquisition while monitoring back-end revenue lift.
    • Shopping vs. Max Consolidation: Phased out overlapping Shopping placements on branded terms, reallocating spend into high-ROI product campaigns.
    • Brand Search: Cut CPCs ~20×
  3. Meta Ads Restructure
    • Migrated all campaigns to 7-day click attribution and enforced zero budget for existing customers – focusing solely on new-prospect acquisition.
    • Launched an ABO testing campaign: bundle 3–5 creatives per concept, gauge winners against KPIs, retire losers.
    • Rolled winners into a dedicated “Advantage+” scaling campaign, ensuring 0% spend on past customers and crisp audience exclusions.
    • Scaled creative velocity, driving fresh engagement and combatting creative fatigue.
  4. Sustainable Growth Planning
    • Instituted rolling three-month revenue forecasts tied to creative volume requirements.
    • Built “first-time customer” dashboards to track unit economics and inform real-time bid/budget adjustments.